Made-to-order company products will be available again January 2023.

RETURN POLICY 

We accept returns and exchanges, for any reason. In order for an item to be eligible for return, the product: 

  • Must be returned unworn, unused, in the same condition that you
    received it
  • Must be returned within 15 days of receiving it  

SHIPPING INFORMATION 

For Internal TMs
Great news! There is no cost to return/exchange your products. Simply email us at Info@ThreadsFOC.com. Once we’ve confirmed your return, drop it off at FocusMail using the following return information: 

Ship to: 
Threads
1001 Woodward Avenue, Suite 500 Detroit, MI 48226


For External Clients 
EMAIL US FIRST: Info@ThreadsFOC.com 
Great news! There is no cost to return/exchange your products. Once we’ve confirmed your return, you’ll receive a return label. All you’ll have to do is mail your products back via UPS. 

Ship to: 
Threads
1001 Woodward Avenue, Suite 500 Detroit, MI 48226 

REFUNDS

Once your items are received by the Threads team, you’ll get a “return completed” email confirmation. After this confirmation, expect your refund within 48 hours. Refunds are processed in the form of original payment. Keep in mind … depending on your financial institution, refunds can take up to 7-10 business days to post to your account.

 

QUESTIONS?

Email the Threads Team at Info@ThreadsFOC.com