FAQ

When will my order ship and how long will it be before I receive it? 

Stocked (inventory) goods will ship within 2-3 business days. All other items will ship in 7-10 business days. Special orders or larger orders will be 10+ business days (we will reach out to communicate in hands date). Rush available on some products.  

How do I track my order?

Once your order ships, you’ll receive the USPS, UPS, or FedEx tracking number. You’ll receive a notification via email.  

Can I cancel or change my order?

Orders are processed once placed. If you’d like to make a change, please submit a ticket. You can submit a ticket by going to the Contact Us link in the footer and following the prompt. 

Can I return or exchange products? 

Yes, you can! Returns and exchanges are accepted, for any reason, as long they are unworn, unwashed, and returned within 5 days of receipt. So, no test runs! Check out the Return and Exchanges page for more details. This policy excludes special orders or pre-orders, which cannot be returned or exchanged unless defective when received.

Why did I only receive part of my order? 

Don’t fret! We love to ship items once they’re ready, so you may receive multiple shipments.  

If you’re outside of Michigan, take a gander at the map below for delivery times.